Operational Excellence

In today’s landscape, achieving operational excellence can be difficult, but not impossible. With operations often viewed as distinct from the rest of the business, it sometimes isn’t integrated into the flow like it is for other departments.

We have seen the industry recognise this divide with the creation of DevOps—combining development and IT operations into one process to enable more streamlined creation and implementation of software throughout the software development life cycle (SDLC).

5 Operational excellence design principles

  • 1. Perform operations as code: The beauty of the cloud is that you can apply the same scripting skills you use to code applications to your entire environment, including operations. This means, you can reduce the need for human intervention by scripting code that will automate operations and trigger appropriate responses to any events or incidents.

  • 2. Make frequent, small, reversible changes: multiple, large changes are made at once, it becomes exceedingly difficult to troubleshoot a problem when things don’t work in production. When designing your workloads, allow for small and frequent deployments that are easily reversible to make the process of identifying the source of the problem quick and easy when something isn’t running as intended in production.

  • 3. Refine operations procedures frequently: There is always room for improvement. Continually analysing and poking holes in your processes and procedures helps you to constantly increase the efficiency of how you serve your customer needs.

  • 4. Anticipate failure: It is always better to expect failure, rather than assuming that what you’ve created is flawless. If you don’t anticipate errors, how can you catch them before deployment. This is effectively the process of threat modelling and risk assessment.

  • 5. Learn from all operational failures: The point of going back and analysing a failure is to learn from it. It is important to set up structures and processes that enable the sharing of learnings across teams and the business.

We help you to align with your Operations goals using AWS Solutions & Tools

  • a. Use Managed Services: No worrying about managing servers, availability, durability, etc

  • b. Serverless: Lambda to EC2

  • c. Automate with CloudFormation: Use Infrastructure as Code

  • d. Implement CI/CD pipelines to find problems early: Use CodePipeline, CodeBuild, CodeDeploy

  • e. Perform: Small, reversible changes

  • f. Prepare for failure: Game Days, Disaster Recovery Exercises,

  • g. Operate: Gather Data and Metrics: Cloudwatch, Config, Config Rules, VPC flow logs & XRay

  • h. Get Intelligence: AWS ElasticSearch to analyse your logs


Amazon Web Services (AWS) is revolutionary in its ability to let companies dynamically scale their applications and infrastructure. They've also been great at baking security features into their offerings

AWS takes layered security very seriously and gives administrators tools to ensure their AWS deployments are as secure as possible. One of the greatest advantages of the AWS security stack is the ease of deployment. In many instances, it is a simple matter of subscribing to the service.

We help you to integrate your applications with security solutions to meet your security, auditory & compliance needs. Some of the AWS security solutions are - AWS Shield, GuardDuty, CloudWatch, Macie and AWS Inspector.

We configure security essentials for your applications on following lines -

a. Principle of Least Privileges for least time

b. Security in Depth - Apply security in all layers

c. Protect data in transit and at rest

d. Actively monitor for security issues

e. Centralise security policies


Building reliable applications is making sure that workloads perform their intended function correctly, consistently, and as required.

The design principles within this pillar include using automation for recovery from failure, testing recovery procedures, scaling horizontally to increase workload availability, managing change in automation, and understanding capacity.

Working with our customers while following the AWS Well-Architected Framework, we’re able to help them achieve the right reliability and availability based on the needs of their business.

We help our Customer Applications to -

a. Recover from infrastructure & application issues

b. Adapt to changing demands in load

c. Automate recovery from failure

d. Scale horizontally

e. Maintain Redundancy

Performance Efficiency

The Performance Efficiency pillar is most crucial in developing performance. It involves using computing resources to improve the efficiency of a business’ systems and subsequently to sustain efficiency as the market changes and technologies advance.

At V2, we are AWS experts. With many years of experience designing complex application architecture, our team can help you leverage AWS to improve the performance efficiency of your business.

  • 1. Allows Your Team to Focus on Core Competencies: Through the design principles of Performance Efficiency, businesses can use technology as a service rather than assigning members of their IT team to the task of learning, hosting, and running new technological services. Technologies such as NoSQL, a database that stores and retrieves data, can fulfil complex tasks quickly and efficiently, allowing members of your team to focus on the core competencies of your business. NoSQLs are used more in big data and real-time applications as they are faster and more flexible than other types of databases.

  • 2. Lower Costs Through Serverless Architectures: Another product of the design principles of Performance Efficiency is the use of serverless architecture. This eliminates the need to operate using physical servers, which can be a tedious and costly operation. By managing services via the cloud, businesses can lower their costs, improving performance efficiency.

  • 3. Optimise Architecture Through Service Selection: There are many types of AWS resources, from standard databases to artificial intelligence (AI) and data lakes. Through these systems, you can create and optimise an architecture to best suit your workload. Organisations can use data analysis software to find the most useful programs for their specific business or industry. AWS Partner Network (APN) suggests architecture selections based on industry knowledge. For example, it may recommend that you use Amazon Elastic Block Store for low-latency block cloud storage.

  • 4. Improve Efficiency Through Innovation: Reviewing and monitoring are two of the best practises of Performance Efficiency. AWS is constantly innovating to meet customer demands. Through new innovative AWS services, regions, edge locations and other features, you can improve performance efficiency. Once you have implemented a new workload, you must monitor it and analyse its performance. AWS services like Amazon CloudWatch can monitor a workload and provide you with information and actionable insights, helping you determine opportunities to improve efficiency.

Cost Optimization

AWS cost optimization is one of the pillars of AWS' Well-Architected framework.

It focuses on achieving the lowest price for the system/workload in the AWS environment. You should optimise costs while considering your account requirements, while not ignoring factors such as performance, security and reliability.

As you migrate workloads to AWS and increase your use of various AWS services, it is essential to fully understand the value of AWS, and track and effectively manage your AWS usage and costs.

Why is AWS so expensive?
AWS Cloud resources are easy to deploy and costs are tightly coupled with usage. Companies must rely on good governance and user behaviour to manage and optimize costs.

These are the main sources of wasteful spending in the AWS Cloud:

1. Mismanaged cloud resources: Idle, unused, over-provisioned.

2. Pricing complexity and difficulty predicting spending.

3. AWS offers over 200 fully-featured services and with a lot of options comes a lot of choices.

With V2 Technologies, we take optimization of cloud services costs as one of the main areas and always aim to lower costs, but this is not possible without the proper knowledge which we can offer.